Privacy Policy

Privacy Notice

This page explains how this website handles information. The site is a basement water damage cleanup service site for the whole state of Louisiana, and it is designed to be used without collecting personal information from visitors. You can read the service pages, the location pages and the guides without giving your name, your address, or any other personal detail. The site does not ask you to create an account, and it does not ask you to fill in a form, because there is no online form on this site at all.

When you visit this website, the only information that may be recorded is the kind of technical information that web servers record as a matter of course: the pages you visited, the time of the visit, and the general type of device and browser you used. That information is used, if it is used at all, to understand which pages are read and whether the site is working properly. It is not used to identify you, and it is not shared with anyone for marketing. The site carries no advertising, and it does not sell or share visitor information with advertisers.

Information You Share on the Call

When you call the number shown on this site, the information you share is the information you choose to share on the call: what you found, where you found it, and when the water first appeared. That information is used to arrange and to carry out the visit, and to plan the work that follows from it. It is not shared with anyone else, and it is not used for any purpose other than the service you called about. If you do not want to share a particular detail, you do not have to, though the visit will be more useful the more you can say about the water and the property.

Information from a call is kept only for the service it was given for, in general terms. The notes from a call, the photographs you mention, and the record of the visit are used to plan and to carry out the work, and they are not passed to anyone else. If you ask what information is held about your call, the question will be answered on the call, in plain terms, and if the answer needs to be checked, it will be checked and the answer given to you.

Cookies and Trackers

This site does not use trackers to follow you across other websites, and it does not share your browsing with third parties for advertising. If the site uses cookies, they are the ordinary kind that keep the site working, for example remembering a preference for a single visit, and not the kind that build a profile of you. You can clear cookies in your browser at any time, and the site will continue to work without them. If the site's use of cookies changes, this page will be updated to describe the change.

Questions About This Notice

If you have a question about this notice, or about how information from a call is handled, the way to ask is to call the number shown on this site and to raise it during the conversation. The question will be answered in plain terms, and if the answer needs to be checked, it will be checked and the answer given to you. This notice is written for the site as it is today, and if the site changes, if a form is added, or a new way of contacting the service is introduced, this notice will be updated to describe the change before the new feature is used.

This notice covers the website and the phone call, and nothing else. It does not cover any other website you visit from a link on this site, and it does not cover any service you contact separately. If this site ever links to another website, that website will have its own notice, and you should read it before giving it any information. If you are unsure whether a page or a call belongs to this site, call the number shown here and ask.

The information on this site is general guidance about basement water damage, and it is not a substitute for professional advice about your home. The guides describe what to look for and what to do in general terms, and they say plainly where a matter needs to be confirmed on a visit. If you are unsure about anything in a guide, or about how it applies to your home, the sensible step is to call and to ask, rather than to act on a general description alone. The call is the place where general guidance becomes a plan for your home.

Related pages: the basement water damage services in Louisiana and the service areas across Louisiana pages.