Terms of Service

Terms of Use

These terms explain how this website may be used. By using this site, you agree to these terms. The site is a basement water damage cleanup service site for the whole state of Louisiana, and it is provided as general information about basement water damage cleanup, water extraction, drying, cleaning and repair. The information on the site is written for homeowners, tenants, landlords, property managers and business owners in Louisiana, and it is intended to help you understand the signs, the work, and the steps involved. It is not a substitute for professional advice about your home, and it should not be treated as a diagnosis of a problem in your home.

The content on this site is general information only. The guides describe what to look for and what to do in general terms, and they say plainly where a matter needs to be confirmed on a visit, for example the choice of method, the preparation for a visit, and the scope of work in a business property. The site makes no claim about which method is offered for any particular home, and it makes no claim about the safety of any particular material or method. If you are unsure about anything in a guide, or about how it applies to your home, the sensible step is to call and to ask, rather than to act on a general description alone.

Safety Guidance

Safety guidance on this site is general guidance, and it is written to keep people out of danger, not to teach them to deal with danger themselves. The guides tell you to stay out of a flooded basement, to avoid contact with floodwater and sewage, to keep clear of electrics in standing water, and to leave the cleanup to professionals, and they do not give instructions for cleaning up sewage or for entering a flooded space. The guides make no health claims and give no health advice, and nothing on this site should be read as a statement that a property is safe after cleanup, extraction or drying.

No promises are made about results. Basement water damage work depends on the property, the water, and what the visit finds, and the result cannot be promised in advance. The site describes the sequence, look first, then extract, then dry, then check, but it does not promise that a particular home will stay clear of trouble for a particular length of time, and it does not promise a particular outcome, a particular time, or a particular result for any job. The visit is the step that turns general information into a plan for a particular home, and the plan is fitted to what the visit finds.

Using This Site

You may use the content on this site for your own personal use, and you may share a link to a page with someone else who needs it. You may not copy the content and present it as your own, and you may not use the site in a way that interferes with its operation or with other visitors. The site is provided as it is, without any promise that it will be available at all times or that it will be without errors. If a page is out of date, or if a link is broken, the information on the rest of the site is still governed by these terms.

The guides on this site are written in general terms, and they may not fit every home. A guide that describes a finished basement may not fit an unfinished one, and a guide that describes a small damp patch may not fit a flooded lower level. The visit is the step that turns a general guide into a plan for a particular home, and nothing on this site should be read as a promise about a specific property. If a guide and your home do not match, say so on the call, and the visit will settle the question.

Arranging a Visit

To arrange a visit or to ask a question about the service, call the number shown on this site. There is no online form, and no request made through the site itself will be treated as a booking. Availability for any particular visit is a matter to confirm on the call, and it should not be assumed from anything on this site. The call is the place where a general description becomes a plan, and where the timing, the scope, and the next steps are agreed.

These terms may be updated from time to time, and the updated terms will be posted on this page. The version in force is the version on this page at the time you use the site. If you do not agree with these terms, you should not use this site. If you have a question about these terms, the way to ask is to call the number shown on this site and to raise it during the conversation, and the question will be answered in plain terms. These terms are governed by the laws of the State of Louisiana, United States.

Related pages: the basement water damage services in Louisiana and the service areas across Louisiana pages.